Shipping policy

At CartReal, we aim to deliver your tailoring and sewing products in a fast, safe, and reliable manner across India.

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📅 Order Processing Time

• Orders are typically processed within 24 to 48 hours after payment confirmation.

• Orders placed on Sundays or public holidays will be processed on the next working day.

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🚚 Shipping Time & Delivery

• Standard delivery takes 4 to 7 business days depending on your location.

• Rural and remote areas may experience slightly longer delivery times.

• You will receive tracking information via SMS or WhatsApp once your order is shipped.

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🇮🇳 Shipping Areas

• We currently ship orders within India only.

• Delivery is available to most pin codes via our logistics partners.

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💰 Shipping Charges

• Shipping is FREE on all prepaid orders unless mentioned otherwise.

• COD (Cash on Delivery) may include a small fee, depending on the product and location.

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📦 Delivery Issues

• If your order is delayed due to unexpected reasons (such as weather, courier issues, or festivals), we will notify you by email or WhatsApp.

• In case a package is lost or undelivered, we will investigate and either re-ship the product or process a full refund, as applicable.

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📬 Incorrect Address

• Please ensure your shipping address and contact number are accurate.

• CartReal is not responsible for delays or non-delivery due to incorrect or incomplete address details provided by the customer.

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🔁 Returns Related to Shipping

• If your order is returned due to failed delivery attempts or customer unavailability, re-shipping may incur extra charges.

• For return and refund details, please refer to our Refund Policy.

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📞 Contact Information

For questions about shipping or order delivery, feel free to contact us:

📧 Email: bansarajs@gmail.com
📱 Phone / WhatsApp: +91 76075 69317

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